agency · noun C /ˈeɪ.dʒənt.si/
agency (BUSINESS)
B1 a business that provides a service
Dictionary example:
an advertising/employment/real estate/travel agency
Learner example:
As you know I am employed in a travel agency and last week I started my new English class. (Preliminary English Test; B1; Italian)
agency (ORGANIZATION)
C1 an international or government organization
Dictionary examples:
the Environmental Protection Agency
government/federal/local/international agencies
Learner example:
Television conveys the weather forecasts and any warnings issued by the government agencies, such as flood alerts. (International English Language Testing System; C1; Tamil)